2 reviews about The Albany

verified email - 21 Aug 2013

The exterior is beautiful and the retro feel inside, interesting. The location is about a 3 min walk to public transport, so very handy.
However, we were allocated a room (Room 47) which had a huge water mark that took up most of the ceiling which clearly affected the carpet. Instead of replacing the carpet they have tried to disguise the rotting carpet with deodoriser which hasn't worked and was quite offensive to both the eyes and back of the throat. We aired the room (in the middle of Melbourne winter for 2 hours with the door open) but it didn't help.
We gave them the right of reply by asking about a room change at the desk, but it was booked out. There was no offer of discount or vouchers. Really disappointed at the lack of care and allocating a room that really shouldn't be rented out.
The room was in need of a little TLC with paint missing under the windows and on one of the walls - it was very clean though.

Approximate cost: $135

verified email - 18 Feb 2013

first time i stayed here it was good. ~90 per night. our room had a bath. no balcony though. medium sized, roomy and big wardrobe space. free car parking. second time was a disaster. first they put in a different room than requested, then hassled us (few different staff) to quickly move rooms. oh, they forget to mention that there was roadworks happening right in front of motel, the road was blocked off, it created hassle to get in and out of the place, the car parks are tight and annoying. i felt so annoyed at everything, so we left! luckily we got back our money in full. never again.

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