I just spoke to the owner for assistance with purchasing a Tuscany tote bag, she face timed me to show me the options, features and sizes. This made me confident I was choosing the best bag for my travels and small outings. Then to top it off, my bag is already on its way to me. Gold star service.

Truly terrible, waste of time, had bag for ages - disrespectful attitude, didn't fix the problem.

Best Luggage shop ever, really appreciated you assisting me with luggage claim. You made the process simple. Thank you

They were extremely helpful and knowledable about luggage and things relating to travel. It was my intention to buy a suitcase and I felt really good about the purchase and the info given by staff serving me

Had some repair work done here. I was very pleased with the end result. It was good to be able to repair something and not have to have it thrown out.

Approximate cost: $75.00