2 reviews about The Odd Spoke

verified email - 11 Apr 2023

I bought KMC missing links online. They ripped me off and tried to explain it away as a misunderstanding regarding what a “pair” is. These items are packaged as pairs, no matter where you buy them from. A single link has two parts. That is not a pair of links. The Odd Spoke online sellers however use this play on words to sell a single link as a pair - contrary to their own price tags stuck to the packaging, which they cut in half to send an unsuspecting buyer a single link when they have paid for a pair. When I questioned these people they had the audacity to suggest the problem of ‘misunderstanding’ arises because there was no photo image of a single link available to accurately show what the item being sold was. That is a complete crock. A simple web search will find multiple open source items they could use. They also claimed that they made only a couple of dollars on the sale of each link. I normally buy my spare links from Wiggle online, who unfortunately were temporarily out of stock when I bought from the odd spoke - never again. If the odd spoke bought the links, at retail price, from Wiggle online they could make a near 100% profit. I recommend anyone wanting to buy bike related stuff online try any where besides the odd spoke.

verified email - 31 Jul 2021

Friendly, don't over charge, great range and great service. What more do you need.

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