My previous dress from Sweethearts Bridal was ruined when they did the alterations so i demanded my money back and headed to Penrith Bridal.. I explained my situation and they were more then happy to help me! Luckily for me my dream dress was in floor stock and in my size :-) I couldve gotten away with no alterations but decided to bring it in just a bit.. The entire staff were 100% helpfull in every way possible! The dresses were fantastically priced, they stock the best designers (Christina Rossi was mine) and the service was like dealing with friends... I love the girls at Penrith Bridal and highly recommend them to everyone!