The Rapid Wrench Melbourne

5.0
based on 527 reviews

Customer Approved
“We make customer
service a priority”

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527 reviews about The Rapid Wrench Melbourne

13 Jan 2015

Fantastic experience - arrived exactly on time, same day. Very personable and helpful. Very reasonable cost (cheaper than my experience of other bike services). Excellent result, bike now running beautifully.

Hi Leigh,
I'd just like to thank you very much for your great review! You're right, my prices are hard to resist but the results speak for themselves.
Cheers and see you again soon,
Michael

08 Jan 2015

Michael has always helped me out with my bikes, he is super reliable and knows his stuff! will be using his services always. thanks for all your hard work and support dude! A+

Thanks for the review Josh! Always a pleasure

verified email - 08 Jan 2015

Stoked with the service and workmanship. I called Mike in the morning with a bike that was not running and he was at my work in the afternoon. Couple of hours it was running like new for the same price as a bike shop. Highly recommend.

Hi Chris,
I'm happy you're satisfied with my service. Thanks so much for leaving a review!
Cheers,
Michael

07 Jan 2015

One adult and two kids bikes hadn't been ridden in over a year and all in major need for a service. No hassle in getting all 3 to a bike shop, Mike came over and had them all ready to go. Very affordable and Mike was very honest about what each bike needed, there was no up selling or push to have every part on the bike replaced. Bikes looked great and have had no problems since back riding them. A great service.

Hi Darren,
Great review! Thanks for posting it. I am grateful because this feedback shows what my service is all about- Honesty, affordability and convenience.
Thanks,
Michael

verified email - 07 Jan 2015

Hi Michael, a huge thank you for coming and fixing my stationary fitness bike this afternoon - very impressed on all fronts!
All the best, Paula W. Blackburn Sth

Hi Paula,
I'm glad you liked my service! Enjoy the bike, it should go faster now ;)
Cheers,
Mike

06 Jan 2015

Nice bloke..explains everything.knows his stuff, timely..polite..will recommend him anytime.we need people like this everywhere we need services..good example.

Hi Alfred. I'm glad you enjoyed my service. Thanks for your kind words! Nothing like setting an example :)
All the best,
Mike

verified email - 06 Jan 2015

Mike came out the next day to repair and service my bike. He spent hours on the job making sure it was done right. The bike now runs as good as the day I picked it up.

With all the convenience of Mike coming to you it makes it a very easy task to get the bike serviced, maybe I wont put of the next service for so long.

Hi Daniel,
Thanks for leaving some feedback on your experience!

You are right - I will stay for as long as I need to do the job PROPERLY. It definetely needed that work!

Thanks again,
Michael

verified email - 05 Jan 2015

Hi Mike, the bike is awesome, very smooth to ride and shifts perfect. It's so much more enjoyable to ride now.

I have passed on your info to a few people at my work. One of them does triathlons so he might be contactiong you to get his bikes worked on.

Thanks heaps and heaps

Hi Darren,
Thank you so very much for this account of your experience with The Rapid Wrench Melbourne!

And thanks even more for your referrals. Don't forget my policy - if one of your friends uses my services because of your referral, you will both get a 10% discount of your next bill with me :)

Thanks again,
Mike

verified email - 05 Jan 2015

mike serviced a mate's and my bikes, came out on short notice, spent extra time on both bikes until he was happy with them both, at a price that was cheeper than LBS. turned up on time, great bloke, highly recomend.

Hi Glen,
Thank you so very much for this account of your experience with The Rapid Wrench Melbourne!

You're right, I always make sure to stay working on the bikes till the job is done PROPERLY - even on NYE!

Thanks and enjoy the ride,
Michael

verified email - 23 Dec 2014

5 starI just wanted to stop by and thank Mike for the great work he did on my two daughters bikes- They always seemed like they were never put together correctly from the bike store and had little knocking sounds and loose training wheels. The kids have no clue but it worries me because its a safety concern.

Mike got rid of all the noises and vibrations and even got rid of a few cobwebs. And the kids bike services cost less than adults bikes, as they should!

Hes only using the best hardware and also has the skills to match. Thanks mate

Wow thanks so much for the message Mark! I hope the girls are enjoying the bikes over Chrissy

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