The Termite King

4.9
based on 197 reviews

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197 reviews about The Termite King

verified email - 19 Sep 2014

We used termite king for a pre-purchase inspection. I would definitely recommend them.

In 2011 we had a pre-purchase inspection done by another company that showed up nothing in a house that turned out to have an active colony in the garden. This time around, we were a little dubious about the value of pre-purchase inspections. I did a lot of research and after much hesitation, eventually decided to use these guys, mostly based on the positive reviews here.

I found everything about the company and transaction to be very easy. The phone conversations prior to the inspection were clear and detailed, I knew what I was getting and how much it would cost. Their use of technology to find termite movements hidden in walls was reassuring to me.

The day of the inspection, Pete arrived on time and struck me as both knowledgable and personable. He communicates clearly and I felt that he was competant and honest.

Especially as I had a fresh comparison to another contractor who'd been to the house we are selling the day before. He (who shall not be named) had been hired by our buyer and barely looked at the house we are selling. I definitely know who I'd prefer to check my biggest investment!

Pete did find a colony in the garden of the house we are buying and treated it on the spot with no extra charge to either us or the sellers and discussed the implications of his find.

I wouldn't hesitate to use them again if we need any further treatments or inspections.

Approximate cost: $240

The Termite King 19 Sep 2014

Thank You Shipsahoy for your feedback. It was a pleasure and you never expect any thing less from any Pest Company. Congratulations on your new purchase. Regards Peter and Vanessa

verified email - 06 Sep 2014

Discovered termites in our outdoor shed and was not too concerned, but then noticed that there was a termite run going up a wooden support beam leading to the roof space! Contacted three larger companies with a request to get back for a quote, but not even receiving a response another Internet search came across the Termite King. Thinking that I would just get Peter to quote, after talking to him I realised that I was dealing with a professional, independent contractor who was offering good advice and a reasonable price. Decision made, we arranged for Peter to come around and do an inspection.

Peter did a thorough inspection of the property and roof space, identifying the primary source very quickly. Luckily the termites had not entered the actual roof timbers and Peter treated the main source area immediately. We arranged for Peter to return for a full treatment and could not be happier with the result. In fact, we requested Peter return to treat our property for rodents and one week later I am happy to say problem solved.

If you are looking for an honest and reliable pest control company you cannot do better than getting in contact with Peter or Vanessa. I have been more than satisfied with all my dealings and the treatments we have had done and do not hesitate in recommending Peter to you. My wife and I will certainly contact the Termite King again should we ever again need Peter's expertise.

The Termite King 06 Sep 2014

Good morning Mark,
It was a pleasure, protecting your home was imperative and urgent. We are glad that you are happy with our services and the treatment solutions we agreed have lived up to your expectations. Kind Regards
Peter and Vanessa

29 Aug 2014

G'day Termite King (Peter & Vanessa), it is very rare for me to write a testimonial; you really have to be good at what you do to get a testimonial from me.

Recently I had a severe termite infestation at backyard shed so I called in for three pest control quotes from franchise companies.

During the quotation the three big franchise companies simply did not seem to know what they were doing. Firstly, they just took too long to just come and see the problem.

And when they finally were at the property they looked quite armature pretending to know what the problems were. All they did is walked around the property here and there looking and commenting at other unrelated items, and also I was getting some misinformation from them, the list was endless.

Even during their chemical recommendation they did not even discuss with me the harmful side effects of the ones they wanted to apply, simply because it is cheaper for them and the can make the profit out of me!

I just could not trust what they were talking me through.

Finally, their quotes were over the roof prices, and on top of that they were charging me so much more to do other pests (ants and cockroach treatment).

I really was losing hope on finding someone who really cared about their work and knew what they were doing, it was not until I got hold randomly of the internet Termite King's contact.

Why did I contact Termite King?, it was because I just couldn't have trust with the franchise companies and decided instead to try out a family owned and run business.

Right from the first telephone conversation with Peter and Vanessa (Termite King) I knew I found who I was looking for my pests problems.

I have been really, really impressed with the level of information about the chemicals Termite King have knowledge on and how to use these chemicals effectively. And Termite King also explained to me clearly on how termite nests are formed and the possible locations of the nests, and how to detect they using electronic detection system, and where the chemicals should be applied.

They also had the courtesy to discuss on the ants and cockroach problem at the property, and how the various chemicals will work on these Pests (termites, ants and cockroaches).

On top of that Termite King's customer service was excellent, and knowing that I had a serious termite issue they still managed to schedule in an urgent visit to the property within their already fully bookings and start the preliminary treatments.

Termite King worked out to be much cheaper than the other three franchises, and I could rest assured that the problem was now in the right hands.

Termite King proved to me that they really cared about their customers, and they are not there to rip clients off.

Termite King know what they do, and know how to do it, and they work hard with honesty as if it is their own property they are taking care of.

Since the first visit by Termite King, I have also had Termite King recommended on other pest problems and they have delivered excellent job and at very affordable prices.

Its been several months now, and I can clearly see the pests treatments have worked.

Termite King, you have made me your loyal customer and I will certainly recommend your services to others.

submitted on behalf of Dhruv Dutt, Balga WA

Anonymous
verified email - 29 Aug 2014

A pre-purchase inspection. Courteous, reliable, professional. It was nice to be notified when running slightly late. Great service!

Approximate cost: $240

The Termite King 29 Aug 2014

Thank You for your positive comments. It was a pleasure and we re always happy to be of service The best thing of course was that your potential new home had no signs of Termites or Termite activity. Good luck with the purchase and enjoy your new home. Regards
Peter and Vanessa

verified email - 14 Aug 2014

We had severe issues with termites eating our floors, window frames, weather boards, veranda and fencing at our property. This had been ongoing for over a year with no results from the previous treatments. We were recommended Termite King by good friends who had used them previously, so we gave them a call. Peter and Vanessa were extremely helpful on the phone, talked through our issues in a detailed manner, clearly explaining the process. Within a short time period they had completed the treatment, for the first time in over a year our property is termite free! They were thorough, professional, passionate, courteous, helpful, clearly explaining each process. I cannot explain how happy we are with what they have done. They have literally saved our house that we love so much. There was also no mess, the place was left in an immaculate condition. I recommend them without any hesitation, do not waste your time on anyone else.

The Termite King 14 Aug 2014

Thank you Gavin and Annie, we really appreciate your comments and it was a pleasure

verified email - 07 Aug 2014

Pete and Vanessa offer a brilliant service. They are both very professional. The best part is when you book Pete to be at your house, he turns up at the time booked. The follow up service is is also great. Vanessa ensured that I received a reminder email for the 12 month Pest Maintenance.
As an existing Termite King customer the maintenance fee on the property is $175 and includes a full internal and external Termite inspection, a complimentary external Ants, Spiders and Cockroach treatment, which is a savings of $345.
Just a very positive experience and I will not hesitate to tell people how good they are.

Approximate cost: $175

verified email - 25 Jun 2013

Peter provided us with an excellent service when we had been stung by another Termite Inspection company performing our pre-purchase inspection.

Peter came to our property the same day to perform a thorough inspection both manually and using an electronic device which can detect live termite activity and damage in walls and sub-floors. Not surprising, he found both live and old termite damage in our garden. Thankfully nothing inside our house.

His service is thorough and he is an honest, down to earth guy who believes that his reputation is of utmost importance.

He provided us with a full termite and pest control treatment and went above and beyond what would be considered normal service.

I would highly recommend him to anyone wanting a good, thorough and HONEST pre-purchase inspection or treatment. I only wish I'd found him prior to purchasing our property - it would have saved me a lot of sleepless nights!

The Termite King 07 Aug 2014

Hello Happy2Help, thank you for this positive review, sorry I didn't thank you last year but I have only just found this review. Kind Regards Vanessa and Peter The Termite King

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