Terrible display of customer service at this News agency & Lotto in High St Thomastown, Senior male staff was arrogant and lacked the ability to provide decent customer service. This news agency needs all the customers it can get as it is already running on skeletal stock and clearly relies on locals to buy its tattslotto and newspapers alone. Staff shouldn't be scaring potential new customers away by being rude and unwilling to listen. Will never go back again, as even (on a different occasion) selling a simple stamp has proven too difficult for this business.

Approximate cost: $0