Absolutely terrible customer service especially when we encountered an issue. We had excessive mould growing under the silicone and when the tradesman came out to look at the issue he just said to my wife she was not cleaning the shower properly. What an absolute insult to a customer. We used the Tile Rescue based in Melbourne so please customers be aware of their workmanship. If this is how you treat your customers maybe you don't deserve to be offering a service.

Today we had tile rescue come to our home and rescue our shower! One of the tiles had broken and water was leaking into the wall recess also the seal around the bottom of the shower was peeling off and desperate for repair.

The repairman came, he was a little later than he expected but only by 15 minutes and he did apologize for his delay. He was very friendly and set about getting the job done. He worked consistently, cleanly and professionally.

When he was done the bottom of the shower almost looked new again, he was able to give a helpful hint how to take care of the mold problem we have had since a weeks worth of heavy rain and winter moisture.

Overall it was a great experience, he even cleaned up his mess when he was done which I was pleased with as I've had many tradies who just leave the mess for you to clean up!

Would definitely call on them again for any tile/shower problems.