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6 reviews about Timberland Floors

19 Apr 2023

Timberland Floors (below reviews are for a different company Timberland Flooring in Sydney) did such a great job at my place which had stairs, different levels and also angled walls. The precision was amazing and my place looks amazing now. Would highly recommend them to anyone.

verified email - 15 Jul 2022

CUSTOMER BEWARE! Everything is good with these guys until you have a problem. We engaged Timberland Flooring many years ago for our residential apartment and they did a wonderful job. We decided to engage them again for our retail premises and this is when we discovered that their after care was ZERO. They laid the flooring without any proper prep work and within months the flooring started to peak and shift. We contacted Timberland Flooring and Matt and the team completely ignored our emails and phone calls. After months of persisting, Matt finally came to our store and said it wasn’t an issue with his laying rather blaming the product. We have since had a site inspection and a full report from our product supplier who said that the floor wasn’t correctly prepped for laying and they didn’t leave enough separation gaps to allow movement. We have since implored them to rectify this problem to which Matt again completely ignored phone calls and emails and nothing was done. We have since taken them to VCAT and Matt did not even have the decency to turn up. We were awarded damages in which again we have been completely ignored. To anyone reading this, there are so many other companies that take pride in their work both prior to and after completion. The fact that Timberland Flooring take no ownership for their faults shows that you’ll be dealing with dishonest tradesmen. Shop elsewhere and save yourself the headache.

Approximate cost: $14000

Anonymous
verified email - 03 Jul 2016

**DO NOT USE**. They did a terrible job at our house. They did not prepare the floor substrate properly and they did not lay the floorboards how we asked. When we confronted them about our concerns about the quality of their workmanship they were dismissive and ignored us. To this day they never fixed their defects. Do yourself a favour and at the very least get a second or third quote, do not just proceed with this contractor because what they promise you during their first sales pitch is not what you will end up with!

16 Aug 2010

Fantasticcc!recommeded to me from a neighbor. I just recent renovations done. good quality job!!!

Approximate cost: $2500

07 Aug 2009

Parquet installed through my lounge room and entrance way with a feature inlay, looks very impressive and flash can recommend highly also for price and quality

Approximate cost: $4500.00

verified email - 05 May 2009

This is the second attempt at getting our dream floor, we used Timberland Floors the 2nd time around as a good friend had her floors done by them and they look brilliant. I am so happy with the finish, it is streets ahead of the last flooring company who could not even come close to this standard. The showroom was enough proof that these guys know their work, I promised I would spread the word and that's just what I am doing.

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