Had my daughters Formal and we got her an Italian dress from Sydney. After extensive alterations, we had it couriered to us and it was a mess. Having driven passed this place regularly when I did my shopping, I popped in with dress and daughter in tow to see if they could fix it. Being a strange design, it had 5 layers sewn together so I was a bit worried how it would turn out. Unbelievable ... It turned out beautiful. It took 3 weeks with us popping in a few times for update fittings just in case. Jean is a lovely person with heaps of knowledge, hence all the cards and photos from happy customers. I even put in my daughters Senior skirt to be altered and because it wasn't ready by the promised date, she gave it to me for free. They even have a change room for privacy .. Book for major alterations as its always so busy ...