1 review about Top Of The Hill

verified email - 21 Aug 2013

While I and my partner were staying in cabin of Top on the Hill for two nights, I was thinking how I would rate quality of their accommodation and services.

All started with us leaving Brisbane after business hours (6pm) on Friday. We were expected to arrive by 7pm but we couldn't make it due to heavy traffic and another unexpected reasons. They called us just after 6:30pm to see where we were. Unhappy voice on phone said we would make it difficult to them if we arrive after the usual dinner time. [what difficult could be about heating up dinner?] I guess you can imagine we weren't happy with their attitude...we just finished stressful workweek, were trying to arrive to the destination of our getaway on time. The only thing we hear was difficulty we would cause. So we arrived at 7:30pm. Lady, who hosted us, stated we would have dinner and then could relax. It sounded more like she was talking about us having dinner so she and her husband could finally relax. I found the comment inappropriate. Entree - salad in Italian style - was outstanding. Main meal - chicken or salmon with pasta - was a huge disappointment for both of us though. I hardly had any shreds of salmon in my dish. My partner said salmon or chicken were mentioned on menu but nothing about pasta which we do not eat. It was very pour and cheep dish fixed up with nice dessert (ice-cream with cinnamon-stewed pear).
Once we finished we asked what main meals were planned for dinner the next day, Saturday. They said they had planned a piece of salmon or chicken with vegetables that are dishes for more formal night. [What is the difference in formality of Friday and Saturday dinner?! Shouldn't you be given what you are paying for? They do not charge less for informal Friday dinner than formal Saturday dinner!]

The next day we got up for breakfast that was served between 8:30-9:30am. Surely enough we made it just before 9:30am...We were reminded via phone call at 9:20am that we were expected for breakfast although we were already on our way to main building. You can imagine both of us looked like we just woke up. Once we turned up, we were told they would take a photo of us. I had a comment that the photo wouldn't turn out very well because our very casual appearance. They persisted though. So they took a photo of us that was emailed to us later in the day with an offer to edit the photo and print out for us. All for extra charge of course. [Who the hell would to get such a non-pretty photo framed?!] And again...you have to fit into their regime - you serve yourself cold breakfast first and then the couple will serve you hot breakfast. [Why they cannot have bowls with hot breakfast so you can have whatever and whenever you want?]
For dinner we made sure we turned up on time. All was good...their took their time which was acceptable. If it was other way around, it, acceptable would not be the right word to use.

My partner went for a walk through high grass down the hill next day. Unfortunately, he fell a couple of times and happened to lose a key from our cabin. We had been told before we checked out, "it would be difficult" because it was a matter of security and lock would need to get replaced. So we happily left the place of difficulties behind and will never come back.

In general, provided accommodation was very satisfactory. Cabins look beautiful inside as well as outside. What absolutely shocked me out was bathroom with no doors. Living room of the cabin was simply joint to bathroom area (no doors from toilet area either) which we both found very uncomfortable. I considered breakfasts and dinners to be nearly as good as in a proper restaurant (let's give it 4/5 stars). As mentioned above, pasta dish was even far from average. Yet, all other foods were fabulous. If you are someone who is seeking great getaway place where you can chill out and do not want to follow a schedule, I do not recommend Top on the Hill. There is heaps of other places to kick your feed up nearby Maleny and Montville.

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