Total Wellbeing Medical And Counselling Centre

2.5
based on 2 reviews

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2 reviews about Total Wellbeing Medical And Counselling Centre

verified email - 19 Jul 2023

A really horrific experience that ended with a 5 day hospital inpatient stay & surgery, due to severe infection that developed 2 days after haemorrhoid banding.
I do not recommend this practice for haemorrhoid banding. See a colorectal surgeon who provides anesthesia, antibiotics & pain relief - I was not given any, even upon request. My pain was *through the roof* while the Dr examined me & banded a haemorrhoid. I had to employ deep breathing while I wanted to scream. I requested anesthesia before the procedure & he refused. He brushed me off. So I thought maybe I didn't need it, as I trusted his judgement. Wrong!

I had to plead with him post procedure for pain relief & antibiotics a couple of days later on the phone & he still refused to prescribe antibiotics. I had fever, chills, was vomiting & was in *extreme* pain. I could barely move. I had to see another practitioner to receive antibiotics & pain relief. The Dr even questioned why I had a script for antibiotics upon my next call to him. I had to consult my regular GP via telehealth to get a way foward. I was promptly admitted to hospital, given IV antibiotics & pain relief (endone) around the clock for 4 days & had surgery.

The practice manager also refused to speak with me upon my request for a remedy. I was told by reception staff, "he wants to leave it as it is (& not follow up with me)".

Please go to a colorectal surgeon or Gastroenterologist who also bands haemorrhoids (you do have to ring around as typically not all gastroenterologists perform it. All colorectal surgeons will band/clear haemorrhoids). For about $100 more you can be seen in a safe & clean environment, provided anesthesia, antibiotics, pain relief & cared for in the way you'd expect.

I really hope this review helps you make an informed decision. I wish I knew then what I know now!
I usually don't leave negative reviews but feel this could help someone in a positive way.

Approximate cost: $540

verified email - 30 Aug 2010

I was looking for a Christian GP and found this Centre has two, who are both equally talented as doctors and talk about their faith. You can also request prayer and someone will contact you for that extra support to your healing. The Centre also has Chistian counsellors, Pyscholists and more

Approximate cost: $nil (medicare)

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