Unfortunately I find the Traralgon store dissapointing. The toy range is good & prices are as expected...I'd rather support a smaller local business, but the service here lets store down. We go in here quite a bit & feel almost unwelcome. I don't think I've ever been smiled at by a staff member. My last experience was he most dissapointing, the lady who served was not very friendly, I was putting things on lay-by, and had my 2 y/o in my arms, he was getting fidgity & as I was struggling with him & trying to get money out of purse she was looking at me with a "fed up" kinda look...I felt like I was holding her up or something....I almost decided to not do my lay by, but unfortunately they were the only store in town that stocked what I wanted... On the plus they do have a few things the kids can play with in store, Lego table & a train set....