Hi Transcorp

Yesterday Justin and Carl arrived at my house for the removal of my furniture. I just wanted to say "THANK YOU" for an excellent professional service. Both Justin and Carl must be an asset to your company.

Thanks again.

Regards

Jamie Gibson

Hi Lee-Anne.

I just wanted to say a big thank you to all at Transcorp for the smooth and fast removal and storage of my items. I was treated as if I was the most important customer your company has ever had from everyone in your booking department right to the two guys who moved my items. Money wise, your charges were very much within my budget.

To Nate and Tom. My refrigerator was a "big pain in the you know what" but you didn't complain or get angry. You are two of the nicest young workmen I have dealt with in a long time. You were both fast and treated my things well.
Thanks very much for such good service.

To all at Transcorp. I am so happy with the service I have recommended you to other family members and I never, ever do that. I have also mentioned you all on my facebook page.

Thanks again everyone.
Regards.
Sandra D Chivell.

MarkP25 passes on to operations that all went great and the boys were fantastic. Great job for such a hard job. Guys were on time , very efficient and totally looked after our goods. A total professional outfit. Great value for money.

Thankyou for the damage to our personal effects when you moved us from Melbourne to Brisbane in December.

You damaged over 30 pieces of my personal effects and have despite admitting negligence, are being very unhelpful. I have been told to contact all tradies and get quotes for all items damaged and to submit the quotes, which is absurd given how many items they failed to take care of. I have timber furniture gouged, torn couches, stained couches, they stacked my pot plants on top of each other and they arrived dead. They threw my computer gear and home phones into a draw and they all arrived broken. My deep freeze has the side smashed in and all of my bedroom furniture is gouged our scratched.

I have requested a measly settlement amount of $3000 from them and they are not interested in any good faith gesture to help us out. I can assure them that our damages far exceed the amount requested to put this all behind us.

I have all the photos and written admission of negligence from the company and yet, they are still unwilling to help. They suggest that 'How do we know what these things cost if you don't get a quote?' The repair of my two large Freedom couches, my freezer and my bookshelves will cost more than the requested settlement.

Be aware that they used contractors to move our personal effects, and the truck was unpacked and repacked before it got to me. I have blue and green stains over alot of my goods that will not come out. Also, as the removalists were unpacking they had the nerve to tell me that I had too much stuff, and that I waste my money!

And to be clear, I took out 10k of selected insurance with them, but have been advised that despite ticking the 'full cover' and 'replacement value' on the insurance form, that it does not cover me, as the damaged items were as a result of negligence, not accidental.

DO NOT MOVE WITH THIS COMPANY! I HAVE THE PHOTOS AND PAPERWORK AND WITNESSES TO BACK UP ALL MY CLAIMS.

Unhappy customer.

Approximate cost: $8000 melbourne to brisbane

Hi Trancorp
Just wanted to give a big thank you to the team today (Shane, Kennedy and Adrian) who took care of our move. They did a brilliant job - extremely careful and accommodating.
That has been the best removals experience we have had in Australia. I will certainly use Trnscorp next time round and will recommend to friends.
Best regards
Kristy Hughes & Steven Waters

I used these guys when I moved house and I must say I was extremely happy that none of my furniture nor my personal belongings were damaged in transit nor when they were unpacking the truck. These guys were extremely careful when handling moving anything and they worked as quickly as they could so that they wouldn't overcharge me which was great. They are extremely friendly and don't overcharge the customer. I was really happy with these people as I had used another furniture removalist before and they were rude and charged double as well as charging back from depot to depot which is awfully expensive. I was also happy that they arrived on the day required and when they were running a little bit late they rang to let me know so that I wouldn't panic which is very considerate of the customer.

Hi Stefanie,

It's been a month now since I arranged a move through your company-

and now that most of the dust has settled regarding unpacking boxes & refurbishing etc, etc...
I have time to send this email, supplementary to a phone call I made to 'The big Kahuna' on the day to personally & verbally express my thanks (when I was unable to get through so I spoke with his assistant instead!)
about the excellent service all throughout the process; from dealing with your very good self, (which landed the commission, organised & prepared the logistics for the removalists), to the follow up emails, confirmation call/s and the move itself...Muzzas' initial assessment of the job; the loading & unloading;

All of which minimised the fear/pain & loathing of moving house & what can be called truly one of life's most execrable necessities!:"The horror..."

I hope that next time I have to move, (Transcorp will be my first consult...) I can afford the next level & ask for the whole 5 star shebang, including packing & wrapping!
(and of course the same team, if at all possible!). The crew you sent, from memory, "Muzza?' & Justin, (even including Hemi), were FIRST CLASS & true professionals and artists of their craft and worthy of any extra bonuses the boss throws their way!

What more can I say, but a big, heartfelt Thank You to you and the team!!!

I hope you manage to maintain your 5 ***** benchmark of excellence


Best Regards

Antone

We have moved numerous times but I must admit that the two guys from Transcorp Removals were incredibly brilliant, did a marvelous job storing everything and I would recommend them to anyone. They were quick thinkers and I could see that they had the ability to think, plan and move things comapctly, carefully and with utmost care. I would recommend them to anyone and everyone. Thanks.....Olga

Subject: RE: Booking confirmation from Transcorp Removals and Storage #83248

Hi Stefanie thanks once again for a great job well done, all went really smoothly and was rather difficult for the guys with the overhead power lines but they managed well, please thank them again for me they were fantastic much appreciated.
Sallie

Hi Glen,

Just a note to say thank you to you and all the people involved in the move, I am very happy with the service I have received and so is my god daughter.

I will highly recommend your services to anyone who may need them in the future.

Thank you again

Lucy