I am one of those annoying, high-maintenance clients that likes to change my holiday bookings often and late in the day. I screwed Michelle around to the very last second whilst booking a two week ski trip to Japan - adding names, bookings, random last minute requests and also hassled her frequently whilst I was away. Not only did Michelle get me a great earlybird deal, she was understanding, highly responsive and delivered on every last one of my requests with aplomb. I ended up having the most memorable travel experience of my life and it could not have gone any better. I would strongly recommend Michelle to anyone looking to book a holiday or travel experience who wants the stress and hassle taken out of the equation.