True Pest Control

Disgraceful service and lack of professionalism. Scammed my elderly father-in-law to accept a quote more than x3 of the phone quote then aggressively harassed me daily to pay asap. I disputed with the accounts people and got nowhere. Avoid at all costs!

They are not real. So many complaints and reports to ACCC. They take your money and pretend they have serviced and left with no follow ups. Their invoice has no tax invoice number and the company name is different. If you are a victim of this scam, report them even to the bank to investigate them.

I could rate this company lower than one star I would. We were provided a quote with disinfecting included, which we agreed to. The pest removalist arrived, found the dead animal and then advised the quote did not include the disinfecting, and changed around $150 extra.

After all of this we have gone to put stuff in our bins and found the dead animal in our recycling bin! Not the garbage bin, the recycling bin! It is assumed on our end, as a removalist they would remove the animal from your property(or at least be aware a dead animal cannot be recycled). For around $400 it’s more worth climbing in the ceiling and doing it yourself!

Approximate cost: $400

I have this "company" on CCTV doing nothing at my house apart from write an invoice. They then hassled me to pay ringing and sms's for 4 hours. When I sent payment details, they refused to accept it. I thought I was getting two quotes from different companies, but the two quotes came from the same person?! Then the quote changed from $200 to $660. This "scam" has 5 companies, 8 phone numbers, 6 email addresses and 2 URLs. And that's the only ones Ive found. Avoid! Scam!

Approximate cost: $660

DO NOT HIRE THESE GUYS. We booked 3-5. We changed it on the day to 12.30-2.30pm. they were obliging until it got to 2.30pm. then they wanted later tonight or tomorrow. Stuffing around on time. We then looked up reviews and seen the horrendous reviews. We started calling around for someone else. The guy from this company called and said he just got the job and can be there no earlier than 4pm. We called the office and cancelled as the reviews were really off-putting plus there time conduct at this point was horrendous. this was 2.45pm. At 3.15pm the office called abusing me and threatening me that he wouldn't be cancelling the job at this point as the technician was at the door. I advised this was not ok and we would not be using their service as their reviews are terrible. He continued to be abusive. I hung up quite shaken

I was skeptical at first about True Pest Control's spider control services, but after trying them out I am blown away by the results. Not only did they effectively eliminate all spiders from my home, but their team was also professional and provided great customer service. I highly recommend their services to anyone dealing with unwanted pests.

Approximate cost: $199

True Pest Control provided us with an efficient and reliable service when we needed possum removal in our home. They were able to come out the next day, and they did a great job of making sure all traces of the possums were gone. We are very pleased!

Our experience with True Pest Control was nothing short of remarkable. They arrived quickly, safely removed the animal from our property and were extremely pleasant and knowledgeable throughout the entire process. We are grateful to have found a service that is both reliable and professional when it comes to pest control in our area.

I recently had a possum infestation at my home and was referred to True Pest Control. I'm so glad I did! Their team of technicians were extremely knowledgeable about the issue, professional and helpful throughout the entire process. They provided an effective solution that quickly resolved my problem. I would highly recommend using their services if you're experiencing pest control problems.

I recently used True Pest Control's ant control service and I was thoroughly impressed with the results. The technician was knowledgeable, efficient and friendly. Not only did they quickly get rid of my infestation but they also provided tips to prevent any future problems.

True Pest Control is the best rat control service I have ever used. They are professional, knowledgeable, and provide fast results. Their team was able to quickly identify our issue and provided a comprehensive solution that has kept us pest-free ever since.

I just wanted to tell you how happy I am with the service that True Pest Control has provided. The technician was very professional and did an amazing job of resolving my pest problem. I would definitely recommend them to anyone looking for a good pest control service.

AVOID THIS COMPANY. The guy removed one tiny dead mouse, claimed he took two despite me watching him and even bringing the bag back inside to prove he was hiding the truth. Also tried charging me to disinfect for maggots that did not exist - I asked for a photo from our attic to prove it, he stood there for ages swiping through his phone (I saw him at the top of the ladder) before coming back down pretending he'd taken a photo.

Absolutely shocking service, do not use this company. Still trying to get a refund after being charged a whopping $297 for simply taking away one tiny mouse… And leaving chemicals dripped all over my floor.

When complaining and asking for a refund, they laughed and told me to go to Consumer Affairs. They do not care about customer service.

Approximate cost: $297