I needed a towbar supplied and fitted to my VW Golf and shopped around for quotes. In my instance, for exactly the same top-quality Hayman Reese towbar, this company came in $70 cheaper than its next competitor which is a leading towbar supply & fit company in our district. The staff member I dealt with, Evan, was friendly, professional and polite. The fitting took longer than anticipated due to technical difficulties, but Evan apologised for the delay and explained the reason. The company provided a clean and comfortable waiting area with lounge, television, water & soft drink dispensers and magazines, and I was offered coffee on arrival. The finished job was very neat and looks great.