I purchased a Shark HV300 -Rocket from these guys.
They gave me a one month trial.
I ended up keeping the item and have really enjoyed the service and the professionalism

Approximate cost: $619

What a battle, to place an order they are quick, but to get a refund MY GOODNESS! I made call after call, they never answer your question you always have to leave your name, order number & a sales person will call you back. I needed a refund as i was not happy with the product, this took ages, i had to post back the goods & give them the consignment number, they then never called me back to confirm they received the goods as i had strict 14 days for goods to be returned & refund to be processed so i was chasing them, then the refund was not processed as the manual was missing, no one called me to tell me, i then posted the manual back to them & then called again to confirm they had received it, again they would check & call me back, then i rang again confirming they got the manual & were processing the refund. 6 days went by & no refund was seen, i then rang again & was told "Oh yeah i see it here, not sure why it was not processed i will do it now". Finally i get the refund followed by a letter saying i was out of the 14 days return policy so i owed them $39.95. Furious i called back once again & advised them that the delay was not from my end etc, i was told i did not have to pay the fee. What a dilema, there was nothing smooth & easy with this so i will never ever shop from the TV!

Approximate cost: $200