1 review about Uggnat

verified email - 18 Jun 2013

So so sooooo disappointed! Last year we bought my father in law a pair of moccasins. The sole came unstuck about a month later. Despite that, hubby and i went in last friday to buy a pair each hoping that was just a fluke incident. We asked if there was a special if we bought two pairs and the lovely lady said we could have $5 off a pair ($35). Bargain! Got home, super comfy, looked nice. Next day my big toe ripped a hole in the toe part! Devastated! Have to travel 40 mins now to return. I called to advise asap and they said they would likely be sent to the factory to be assessed. Not happy because all i want is a refund!

Approximate cost: $40

elkaB 18 Jun 2013

So they are not authentic ugs , you can always as a customer under law to report them to consumer affairs and they should also replace them,

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