Ultratune

As I work in Ballarat one day per week I decided to get my car serviced at Ultra Tune in Mair Street. From the time I booked my car in up until I collected it, the guys there made the whole process very easy. Their customer service was excellent, and when I collected the car they went through everything with me, including what services I needed to prioritise and what could wait. They were also great value for money! I highly recommend them.

Approximate cost: $280

I've been using Ultratune since I moved to Ballarat for basic handbook servicing of my Toyota Corolla. All repairs and maintenance are completed in a timely way. Although it is a straightforward service, they always spend time at the end to explain what they did and report on the condition of important things like the brakes and the tyres. They are happy to answer any questions that I have. The service is respectful and friendly.

There was a mechanical issue last time that I may refer to a specialist mechanic, but I have no particular criticism of the Ultratune service itself.

I think there that all efforts are made to provide the best service possible. When they're not overwhelmed with work, they have also been known to give the car a wash for me - nice bonus.

I especially like that they check with me before proceeding to do any extra repairs. It should be a given, but I have known mechanics who just go ahead. Thanks, ultratune, for being honest and respectful.

Approximate cost: $varies