Urban IT

5.0
based on 16 reviews

16 reviews about Urban IT

04 Mar 2014

Our computer was hacked into and Matt came the next day and fixed it in a calm professional manner. We recommend him to our friends.

Urban IT 11 Mar 2014

Thanks Mary! We appreciate the time you took to leave a recommendation on this site. Unfortunately, you are not the first client to be targeted by these groups but we are only too pleased to be able to ensure no data was lost and be given the opportunity to further secure your system. A great result! Thanks again for recommending us to your friends and allowing them to experience our service first hand.
The Team, at Urban Tech Studio

verified email - 21 Feb 2014

Laptop needed a few errors that were occurring fixed and iPhone and iPad email accounts needed to be set up as I was having endless problems with out going mail on my iPhone . All problems were resolved and all my question answered. Excellent after hours service too. Highly recommend urban- tech with any IT issues. More than happy with their service.

Urban IT 11 Mar 2014

Thanks Terry! We appreciate the time you took to leave a recommendation on this site. Itâ??s nice when we get the opportunity to fix a range of different issues, as we have with yours. To leave a client with all aspects of their technology working in harmony together and to achieve complete customer satisfaction by resolving all of the requests, is extremely fulfilling.
The Team, at Urban Tech Studio

verified email - 18 Feb 2014

Always very helpful, very promt service and fixes all issues in a timely manner. I wouldnt use anyone else!

Approximate cost: $200

Urban IT 11 Mar 2014

Thanks Vicky! We appreciate the time you took to leave a recommendation on this site. As you know, we strive to provide great customer service and we feel we achieve this, when we see loyal and appreciative clients, like yourself, who seek out our services over many years. Thanks again, for your continued support of our company.
The Team, at Urban Tech Studio

Anonymous
16 Feb 2014

We had our computer upgraded. They came to our home and finding it needed more extensive work, took it away and brought it back to find all our issues were corrected and much more.

Urban IT 11 Mar 2014

Thanks! We appreciate the time you took to leave a recommendation on this site. We pride ourselves on maintaining customer satisfaction and feel we have indeed captured that here.
You sought out our services, after receiving a recommendation from a friend. It's great to hear we lived up to the expectation given. We look forward to a long and successful business relationship with you, as we have established with many other great clients.
The Team, at Urban Tech Studio

28 Jan 2014

I had a really bad computer adware virus that threatened the security of my system and placed unsavoury banner ads on all websites. Matt worked out of traditional business hours and made sure every bit of the virus was eliminated from my system.

Urban IT 11 Mar 2014

Thanks Susan! We appreciate the time you took to leave a recommendation on this site. Ensuring our clients are booked in at a time that suits them, is all part of our high standard of customer service, that we strive to maintain. So we thank you for noticing this added advantage enough to mention on this forum.
The Team, at Urban Tech Studio

06 Jan 2014

I am a small business owner and regularly adopt the services of Urban Tech. They are always prompt and are clearly experienced in their field. They explain things to me, in a way I can understand. Always giving me options and the best recommendations. Price is more than fair, for a very personalized service. I never have to worry about my computer systems, as I know they have me covered. It's nice to know I have someone I can trust, to always give me the best advice, based on my business and my needs. Definitely have these guys on speed dial!

Seaspray 06 Jan 2014

This is really good to know of a trustworthy place, especially when you are a novice at this stuff, thanks.

Urban IT 11 Mar 2014

Thanks Amber! You certainly are one of our longest and most loyal clients and we appreciate the time you took to leave a recommendation on this site. We have enjoyed becoming an integral part of your business and adjusting your tech needs for your growing business.

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