In 35 working years this was the most hassle free transaction I can recall and mine was all done on the telephone after viewing their excellent website. Polite, efficient, great product, fast delivery A++++++++++++++++++++++++++++++++++++++++
Approximate cost: $15
Huge range of parts, speed of the delivery and fantastic pricing....... 100% customer satisfaction
Thanks for your feedback, we look forward to seeing you again at VacuumSpot soon
The customer service over the phone and the prompt delivery of our parts was fantastic. I would recommend anybody needing parts for their vacuum cleaner to look nowhere else but with these guys. Thanks heaps.
Approximate cost: $30.0
Thank-you, I'm so glad you were happy with the service you received. Thanks for your feed back :D
Really good service, prompt delivery, and the post tracking works well
Ordered a vac head via phone 4 days back before last weekend
Rod H
FTG
Approximate cost: $170
Normally I do not easly leave reviews..but where it is due I do.
Ifound this company on the website which also was set up very user friendly.
When I ordered my part with ease the follow from Kerry was very prompt. Next thing it was on my door step far quicker than my local service centre. The item was packed as you could see the care taken from start to finish.
You have my business for good.we have 5 vacs in the family and I am sure we will be ordering very soon.
Kerry...its been that long ago since I have had this good old fashioned service.
ps, I have been in sales since 1981 and happy to say still in r/e sales.
Cheers
from Chris
I'm not tech savvy ordering online, so I rang for some help. Scott was awesome. He told me where to find the DC number on my vacuum & was quick to help me make my purchase. I am a very happy satisfied customer. Thank you
Approximate cost: $60
Outstanding service!!!! Searched for parts for my Dyson DC04 which I bought new and lovingly looked after according to the manufacturer's leaflet. It was only through Kerry and VacuumSpot I found out I needed to check my exhaust filter (which I didn't even know existed - no mention of it in the leaflet!!). Kerry guided me to a Youtube video they had produced to check my filters. Needless to say the exhaust filter urgently needed replacing! Absolutely amazing customer service!!!
Amazing customer service and research into the parts I really needed for my vacuum repair. The advise given was invaluable and the customer service is brilliant. Customer service such as your theirs very rare these days! I will definitely be recommending these guys to friends & family for their prompt service, advise & response.
Fantastic. I am so happy you have what you need :-)
Fantastic to find an easy place to order bags for my Vax. I tried 4 Bunnings stores first and they just don't stock them any more! If it wasn't for VacuumSpot I would have to stop using my 2 year old $300 Vax.
My order was delivered to my address in the quickest time, price and contact was really good. Dealing with Vacuumspot was very easy , all was handled in the most easiest of manner website easy to use. Was concerned about finding my part, as was told by various other outlets it was not possible to obtain. How wrong they were. Would not hesitate to use your service again and will recommend you to others if the need arises Thank you Michael
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