VacuumSpot

4.9
based on 1226 reviews

Customer Approved
“We make customer
service a priority”

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1226 reviews about VacuumSpot

03 Mar 2024

Vacuum bags

I had a problem ordering online but was called back three times (I was unable to answer the first two) and a helpful guy got my order processed and was efficient and friendly. When I said, apologetically, it wasn't a big order the guy said, no matter, happy to help! Good company that cares.

25 Feb 2024

Nilfisk parts

Great service, delivery was surprisingly fast, which meant very little down time for our Nilfisk, now with the new power cord it is working well.
Thank you

25 Feb 2024

caroline l

Fantastic service
You speak to someone in Australia
They have all the parts for old and new Vacum machines. I have used them for many years and have recommended them to many people.
No searching the shops for your brand, one phone call and then the delivered to your doorstep, amazing

verified email - 25 Feb 2024

Working again

Very easy to deal with, efficient & timely delivery. New filter has made the world of difference & extended the life of my hand held vacuum. Would highly recommend.

Approximate cost: $30

25 Feb 2024

Eve

This is my second purchase from VacuumSpot and I am super happy with their ease of ordering online and delivery in a very timely manner. Their range of products is great and the prices are more than reasonable. Extremely happy.

19 Feb 2024

Parts and instructions

I have a Dyson DC08 that Dyson said was "far too old to get parts for, but we can sell you a new vacuum cleaner!" I don't know much about fixing electrical goods, but the instruction videos at VacuumSpot were really clear and they could still get a motor for the DC08. Took a little while to get the motor, which is OK with me, and the DC08 is now roaring away as good as new. Great service and instructions.

Approximate cost: $120

verified email - 17 Feb 2024

Courteous service

Responses to contacts is good but despatch of delivery is 7days, which is the longest delivery despatch I have had for online purchases.

VacuumSpot 18 Feb 2024

Hi Peter, thanks for your review. Yes, unfortunately some deliveries following the Xmas/New Year period were a little later than normal due to warehouse staffing issues with people on annual leave. Also, some products need to be ordered in from suppliers as we don't carry every single listed product in stock, therefore lead times will vary,

16 Feb 2024

Pre filter for hoover vogue

They were prompt easy to talk to, excellent delivery time.
BUT unfortunately we had to purchase the complete assembly for the sake of a rubber band seal that deteriorated after time phoned hoover and was told bluntly that we had to purchase the complete assembly no reflection on Vacuum Spots excellent service.

Approximate cost: $100

verified email - 16 Feb 2024

Hard to get parts and great service

A great way to by parts and consumables for older vacuums that are difficult to get elsewhere. Prices are good. Service is first rate. I communicated with a real person who resolved my query promptly.

verified email - 12 Feb 2024

Customer service

After looking on line for a filter for my black &decker i tried Vacumspot they were able to supply the filter that i required on the scant information i could give them .

Approximate cost: $22

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