VetSupply

3.2
based on 6 reviews

6 reviews about VetSupply

verified email - 01 Oct 2023

I purchased the 12 pack of Nexgard Spectra. These are NOT cheap, each tablet is around $16 each. There was nothing indicating that the packs were discounted because of a shorter expiry and would need to be used ASAP, which I've seen them do.

I received two 6 packs and they both expire August 2024, which was one year from purchase. Had I known, I would not have purchased these, I have one dog and one of the tablets would already be expired by the time he was meant to use it.

Surely it's misleading to not communicate that the tablets expire exactly one year after purchase when buying a year's supply of something.

They may be the cheapest, but if you're buying items in bulk, beware that you may not be able to use all of them because of the expiry date.

Approximate cost: $193

verified email - 18 Dec 2021

Should’ve been given 4 stars but when I had a problem with a product Peter was terrible on the phone. Customer service is everything, Peter should not be on the phone answering customer problems, he’s rude and doesn’t want to be there. I’ll probably pay the extra and stick with our local stores.

09 Nov 2021

I'm very happy with the pricing and delivery that vet supply provides for products I have purchased for my dog. I shopped around and found the pricing far more competitive than other providers and ordering online through the app is so easy. Really fast shipping and delivery. Would definitely recommend.

28 Jun 2021

Cracking pricing com[pared to others. Delivery quick and easy. Always worth comparing these guys to others as they often beat price and have free delivery. So far so good, and saved me about 20% on dog and cat medication.

Approximate cost: $200

25 Jun 2021

Fast delivery and have good specials

verified email - 27 Aug 2020

Purchased Revolution for my dogs
Purchased Revolution for my dogs, to 2 weeks to arrive, tried calling 3 times, emailed twice, didn't respond to emails but had a chance too speak to someone with no help just keep saying 3 - 10 business days.................says there is tracking but thatis not true, they don't provide tracking even thought it is standard with all parcel postage

use pet circle much better and it only takes 3-4 days from NSW......

Approximate cost: $41

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