This has been my main medical centre for 13 years. It is very stable with a very low turnover of doctors, nurses and medical receptionists.

The level of professional medical expertise at Victoria Medical Group is exceptional. Apart from my usual doctor appointments, I have had several minor surgical procedures in the stand-alone, well-staffed and equipped treatment facility. I have never needed an appointment or been kept waiting if I have needed something relatively urgent that did not warrant going to emergency at a major hospital. The range of additional services such as dietetics and visiting specialist medical testing is excellent.

The front desk staff are amazing and will always try to fit me in, even when my doctor is fully booked. My doctor even rings me personally sometimes to say when he can see me.

This is what a professional medical and health service should be.

Staff are polite but the surgery is usually very busy so expect to wait at least 20 min often longer. Lots of doctors work out of this surgery. Lots of seating space and old magazines to keep you occupied while you wait. Competent medical staff and a pathology clinic and pharmacy right next door so is very convenient.