We have travel Vietnam Airlines several times on business and holiday trips, both international and domestic within Vietnam. Their fleet is 50% new aircrafts, far superior to the major Australian airlines we had used before. They are punctual, professional, serve three different choice of meals, offer decent snacks and drinks, & have a multicultural selection of movies. Seats were comfortable enough for economy class. V.A. is good value for money. Once I had to travel earlier on another airline to the same destination as the rest of my family and their V.A. tickets were almost $1,000 cheaper than mine. The business lounge in Hanoi is smallish but has all the facilities you expect. One of our connecting flights was cancelled due to a late arrival of another plane and the check-in staff were very understanding and fair. They gave us money back, a meal voucher plus arranged a cheaper flight for later the same day. We were very impressed with the customer service, will use them again and highly recommend them.

Approximate cost: $1,100 return Sydney- Ho Chi Minh City during October school holidays