Had a lady: Anne, come out an measure my blinds. She did the best job, the venetians are fitting to the mm! I rang her several times and was able to ask follow up questions. Their showroom was also really good at checking out the colors to ensure I picked the right ones. My Husband and I changed our mind after seeing the showroom and they were really nice about it. Definatly shop around though for price as all the 'big names' tend to have specials. These guys had the holeless venetians though which we just loved.