Voyage Fitness

I strongly advise anyone considering a membership with this gym to exercise caution. They make it extremely challenging, if not impossible, to cancel a membership, even if you reach out within just two days of joining or have a legitimate medical condition.

The gym contracts with a third-party company to manage memberships and payments, which significantly complicates the process. Attempts to communicate directly with gym staff have proven unhelpful, with no response to numerous emails and phone calls. Visiting in person yields no better results, as staff defer all responsibility to this third-party provider.

This setup creates a frustrating and seemingly intentional barrier to cancelling a membership, with both the gym and the third party appearing to prioritise profit over customer service. They use convoluted contract language and unclear terms, effectively making it impossible for members to end their contracts.

Approximate cost: $673

friendly staff - 24 hour access which is great - $12.95 per week which is reasonable and large range of cardio equipment - gets packed at peak times so best to avoid the after work times for weights but perfect for 24 hour access - gym/weights area is small and parking for car is difficult when busy but for the value factor its awesome !! group fitness classes are great - esp boxing & circuit - get a really great hard core workout!! no aircon but its not too bad - they have good heavy duty fans & the cardio equipment even has a mini fan & tv set on each piece of equipment !!