Vuly Play

check icon 4.7 (23)

Business details

Opening hours

Monday:

9am - 5:30pm

Tuesday:

9am - 5:30pm

Wednesday:

9am - 5:30pm

Thursday:

9am - 5:30pm

Friday:

9am - 5:30pm

Saturday:

10am - 5pm

Sunday:

10am - 5pm

Public Holidays:

10am - 5pm

Reviews (23)

Write a review
sians3
#1 in Manly Vale NSW
335 reviews · 26990 points
verified email - 20 May 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My kids were hasseling me to get one as a couple of their friends have them. For Christmas, I got them one and they were so excited. A quality trampoline and very safe.

verified email - 07 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Upon asking what was different about their trampolines, the staff did not try to sell, instead they told me why trampolines differ across the market! Excellent!

verified email - 27 May 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

We bought our trampoline a year ago. Recently our newly acquired dog decided to play with some parts. I e-mailed about replacement parts and received a very helpful and prompt response. The value for money and the fact that replacements are available makes these trampolines hard to beat and worth the price, don't buy supermarket junk! They are also great for their fun mat and the tent, the point of difference means our trampoline is used more than our friends children use their own.

Approximate cost: $600

verified email - 06 Aug 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We ordered our trampoline and it arrived 22 hrs later, traveling interstate. The staff are very helpful and provide a tutorial on how to set up. The quality it seconds to none. The best service I have had in a long time good on you vuly.

verified email - 29 Jun 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have had a Vuly Trampoline for 2 years now, and it is still in new condition. The quality has been excellent, but the service received from this store is outstanding. They are a really progressive business and I always make a point of spreading the word about them, as they are a rarity. Thanks Vuly - a feel good story!

Approximate cost: $500

verified email - 01 Jan 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

First class product and service. Trampoline itself has a consistent bounce, and higher weight loading of Vuly trampolines compared to others means that the whole family can enjoy the trampoline.

verified email - 19 Nov 2011
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

Fantastic product, easy to assemble, safe, secure and above all we're supporting an Australian company...

verified email - 29 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi,
After checking safety features as well as value for money for a trampoline for my children, it became quite clear from reviews on the NET that VULY trampolines were a strong option.
We discovered that a local sport store in Wagga stocked them so we decided to go directly to the shop as we could get the trampoline that day. (School Holiday entertainment!!)
We were disappointed to find a SMALL defect in the Trampoline mat and took it back to the sports store the next day. The Store talked directly to Vuly and organised to get the mat replaced. The VERY next day the replacement mat arrived in Wagga from QLD. We had at least 2 calls from Vuly to firstly apologise, and also check that the replacement mat had arrived safely. Could not believe that Vuly were able to do this so Quickly....My children are now bouncing happily and what could have been dissappionting, was actually a very pleasant experience. VERY happy with the customer service from this company.

verified email - 26 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have recently bought a 12 foot Vuly trampoline for our two children. Safety was my primary concern for me, so I naturally looked at Springfree trampolines first, but quickly lost interested when I looked at the prices (and heard they weren't as bouncy as other trampolines). We also considered Target/BigW/Kmart trampolines but I was not convinced of the strength of their products and to be honest, I think they look like sagging-nets in people's front yards.
My first impressions of Vuly Trampolines was through their website which I found to be excellent - easy to navigate, a comprehensive FAQ guide and an installation video. I felt confident buying online without a test drive at their showroom. We chose a Vuly trampoline as it had several added safety features, what appeared to be quality materials, and good deals on half-price replacement goods. Having had ours delivered (very quickly, at a date and time that suited me) and well used for a few weeks now I am very happy with our purchase. Installation was solid work but achievable by one person. All materials seem very strong, with several tie-points for the net (I expect there will be little sagging), icons printed on the mat which has prompted several creative jumping games, and a fantastic cubby tent (included in our particular deal) that kept a bit of shade off and created a whole new experience for the kids. Although we paid more than a Target&co trampoline and less than a Springfree, we are really pleased with our trampoline, confident in its quality and anticipate many hours of enjoyment for the family

Approximate cost: $600

verified email - 22 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kids love. All factors, quality, customer service and most important bounce quality passed all expectations.

verified email - 22 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Great trampoline! Beats the cheapie versions you can buy elsewhere! Our kids will love the games mat when they are older. The tent is so handy for different weather conditions. Our son loves his new 'cubby'! We have to send our net back which is disappointing. It is missing a buckle, was never sewn on. Hopefully a new net will be sent promptly once our sportstore contacts Vuly about it. Overall we are very happy with our new trampoline. My husband and I have been having stacks of fun on it!

Approximate cost: $600

fayet2 20 May 2015

Our tent lasted a week in standard weather and was told by Vuly that it was a play tent only and is meant to be taken on an off with each use, so therefore by leaving it on we hadn't used it correctly so they wouldn't replace it- but we could buy one...awesome.

verified email - 15 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The trampoline arrived on friday..You use a great courier service as the driver phoned me in morning and even 10min before arriving.. You dont get many drivers who do that.. We are in the process of putting it together today and the kids are SO excitted..

Very happy So far..

verified email - 15 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ordering process was great, I liked to be able to 'build my trampoline' and also liked the size pictures with the little jumping boy :) very helpful when trying to choose. Only bad thing was that that reference number was too big to enter in the reference field for bank transfer on my bank's website. The kids are enjoying their new toy (as are Mum, Dad and most of the neighbourhood!) Can't wait til its warm enough to camp out with the tent.

verified email - 13 Aug 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I went to Vuly on saturday with my two children aged 3 and 9. The staff were very friendly and had extensive knowledge about their product. I was sceptical at first as their trampolines are more expensive than the cheap, no name brands you get at Taget or Kmart, However I now know why Vuly is the best trampoline you can get. Stephanie, who sold me the trampoline simply explained to me the key features of their design, and where most others fall short, and I was sold. I just wish their new trampoline Basketball Hoop was realeased to buy, but I'll have to wait until September for that.

Approximate cost: $500

Vuly Play 15 Aug 2011

<p>Dear Valued Vuly Customer</p>
<p>Thank you for choosing Vuly Trampolines and for your pleasant and detailed review about our company. I'm very grateful you've had a positive experience with Vuly and have taken the time to share this with others.</p>
<p>We can't wait for the basketball hoop either!</p>
<p>Happy bouncing!</p>
<p>Isabella Serg</p>
<p><i>Editor</i></p>
<p><p><i>Vuly Trampolines is Australia's premier trampoline brand, offering quality trampolines, safety nets and enclosures Australia-wide.</i></p></p>

verified email - 12 Aug 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very reliable trampolines and service.

I ordered over the phone and paid the extra for the installation. They organised a time with me and within 2 days i had a new trampoline in my backyard ready to use.
Couldnt have asked for better service...

Other companies could really learn from these guys.

Vuly Play 15 Aug 2011

<p>Dear Valued Vuly Customer</p>
<p>Thank you for choosing Vuly Trampolines and for your pleasant and detailed review about our company. I'm very grateful you've had a positive experience with Vuly and have taken the time to share this with others.</p>
<p>I will make a point to pass on your gracious feedback to our installation team, as I know they and the rest of our staff will be so appreciative of your kind comments.</p>
<p>Happy bouncing!</p>
<p>Isabella Serg</p>
<p><i>Editor</i></p>
<p><p><i>Vuly Trampolines is Australia's premier trampoline brand, offering quality trampolines, safety nets and enclosures Australia-wide.</i></p></p>

verified email - 12 Aug 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

When I called to inquire about what was different about their trampolines, the staff did not try to sell to me, instead they told me why trampolines differ across the market in Australia, and even the whole world! After calling another trampoline company to check their opinion of why I should buy one of their trampolines, it was clear to me that the Vuly brand was the best choice. I assembled it myself and could not be happier with the quality for the price and I received a free tent!

Approximate cost: $568

Vuly Play 15 Aug 2011

<p>Dear Valued Vuly Customer</p>
<p>I'm so pleased you had a pleasant experience with our company and would like to take the time to thank you for your gracious and detailed feedback.</p>
<p>We hope you enjoy your free tent! if you have any questions regarding how to best use or care for your tent, please don't hesitate to contact Vuly on 1300 667 514.</p>
<p>Happy bouncing!</p>
<p>Isabella Serg</p>
<p><i>Editor</i></p>
<p><p><i>Vuly Trampolines is Australia's premier trampoline brand, offering quality trampolines, safety nets and enclosures Australia-wide.</i></p></p>

verified email - 05 Aug 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi Vuly,
arrived yesterday, courier service was fabuloues, he rang and made a time to meet me at home so i did not have
to wait around all day for the delivery, Ron was excellent.
Thank you also for keeping me informed on the progress of the order,
will be recommending your product to all my friends
cheers

Vuly Play 11 Aug 2011

<p>Dear Valued Vuly Customer,</p><p>I would like to thank you for choosing a Vuly Trampoline and also for taking the time to share your comments with other customers. It's always a pleasure to read such a pleasant and detailed review on our company.</p>
<p>Happy bouncing!</p>
<p>Isabella Serg</p>
<p><i>Editor</i></p>

verified email - 04 Aug 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

In the past we have had a few trampolines and we have had massive issues with our safety nets perishing...since we bought our Vuly, we had not had one issue. The quality is far superior to anything we have experienced before. I would happily recommend Vuly to my family and friends and would love to hear what others say about Vuly Trampolines.

Approximate cost: $500-600

Vuly Play 11 Aug 2011

<p>Dear Valued Vuly Customer,</p><p>I would like to thank you for choosing a Vuly Trampoline and also for taking the time to share your comments with other customers. It's always a pleasure to read such a pleasant and detailed review on our company.</p>
<p>Happy bouncing!</p>
<p>Isabella Serg</p>
<p><i>Editor</i></p>

fayet2 20 May 2015

Unfortunately we had massive issues with Vuly and would go out of our way NOT to recommend them to friends.

09 Jun 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Staff were super enthuastic, thoroughly enjoyed their job and were so helpful and friendly. Products and pricing are awesome for the warranty that is provided

Vuly Play 11 Aug 2011

<p>Dear Valued Vuly Customer,</p><p>I would like to thank you for choosing a Vuly Trampoline and also for taking the time to share your comments with other customers. It's always a pleasure to read such a pleasant and detailed review on our company.</p>
<p>Happy bouncing!</p>
<p>Isabella Serg</p>
<p><i>Editor</i></p>

verified email - 05 Jun 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Fantastic service, we bought a trampoline 3 years ago and I when I replaced the pads they were half price and he also offered a ladder at a reduced price. Very friendly and professional.

Approximate cost: $750

Vuly Play 11 Aug 2011

<p>Dear Valued Vuly Customer,</p><p>I would like to thank you for choosing a Vuly Trampoline and also for taking the time to share your comments with other customers. It's always a pleasure to read such a pleasant and detailed review on our company.</p>
<p>Happy bouncing!</p>
<p>Isabella Serg</p>
<p><i>Editor</i></p>

verified email - 19 May 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Always helpful - spare parts half price if you need them - can't ask for better.. Service is excellent and they are open at really convenient times.

Vuly Play 01 Jun 2011

<p>Dear Valued Vuly Customer, I would like to thank you for choosing a Vuly Trampoline and also for taking the time to share your comments with other customers. It's always a pleasure to read such a pleasant and detailed review on our company.</p>

<p>Happy bouncing!</p>

<p>Isabella Serg</p>

<p><i>Editor</i></p>

verified email - 18 May 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

The staff are so positive and energetic. They went out of their way to assist us (even post-sale) on multiple occasions. It was wonderful to experience great, efficient service.

Vuly Play 01 Jun 2011

<p>Dear Valued Vuly Customer, I would like to thank you for choosing a Vuly Trampoline and also for taking the time to share your comments with other customers. It's always a pleasure to read such a pleasant and detailed review on our company.</p>

<p>Happy bouncing!</p>

<p>Isabella Serg<p>
<p></i>Editor</i></p>

fayet2 20 May 2015

You must have got them after some good coffee

verified email - 09 Mar 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These are amazing trampolines. Great quality, great price for one of the safest trampolines on the market. Great new amazing cubby house covers for the trampoline, that your kids will just love. Not just a trampoline for the whole family but a cool cubby to hang out in and to enjoy in windy cold weather. Same as the springfree but half the price.

Approximate cost: $700

Vuly Play 01 Jun 2011

<p>Dear Valued Vuly Customer, I would like to thank you for choosing a Vuly Trampoline and also for taking the time to share your comments with other customers. It's always a pleasure to read such a pleasant and detailed review on our company.</p><p>Happy bouncing!</p><p>Isabella Serg</p><p><i>Editor</i></p>

zalanoocas 10 Nov 2012

I'm trying to decide between the Springfree and Vuly trampolines, are you still happy with your Vuly?