I bought a pen as a gift for Xmas and some two months later it had broken. I couldn't find my receipt and couldn't find the item on my bank statements. I went and saw a female staff member ther today and she as most helpful swapping the pens over without questioning my explanation. It is nice to get quality service and she was ever so friendly too

Approximate cost: $0.00

We have always gone to Watch Works for our watch repairs and replacement bands etc. I had to go back there recently to have my daughters watch band replaced. Turns out that in today's throw away society, it is cheaper to buy to whole new watch than to replace the band!!
I was disaapointed by this fact, as the watch itself was working perfectly fine.... but that gripe is not so much with the store as it is with the way of the world.
We selected a very similar watch to the one we had and it cost $30.00 (a nice silver fface with silver link band). the lady working there, resized it for my daughters wrist and the best part is that it comes with a 12 month warranty. At the price I paid, this was a pleasant surprise.
They have a HUGE range of watches and they are regularly all on special for $30 - you can't go wrong!!

Approximate cost: $30

My new watch battery was done within 30 minutes. Excellent, quick service and not too expensive.