Its almost 5+ years now since I had Webarena design our website so I can speak with confidence regarding the product. We couldnt be more happier with the excellent overall design, service and support. Its almost like winning lotto with the amount of additional income that it continues to bring in to our business. I dropped my yellow pages advertising back by 85% and increased my sales by about the same. With our direct mailing we also cut back on the outgoing cost (saved one or two trees) and havent noticed any drop in sales from this area, in fact if anything its also up.

Our web page has put us in the driving seat of our own marketing destiny. We can add or modify anything in a matter of minutes, for not only local clients to see but the world. I found it simply amazing on how much additional work I was receiving directly from our web page. We had businesses, government departments that I never knew existed and people that I had never thought would purchase. One of the great things I do like is the ability to look at the statistics especially the number of visits that we receive each day. I can almost work out the relationship between the visits and sales i.e. the greater the visits the more emails I receive, the better quality prospects leading to more proposals ending up with greater sales.

In appreciation for the support Webarena has given me over the last 5 years, I am happy to have a chat to anyone who may be thinking of a new web site or if they are starting from scratch and need a little reassurance, I know from experience it can be a daunting exercise on what to do. Personally it has been the best marketing investment I have ever made, the only limitations will be your imagination.

Regards
Allan Morrison

Webarena told me their system is "open source" and I believed them (Silly me) I had to pay the total, around $3k up front. After a while they put the project (ie my website creation) on "Administrative hold" and demanded another $100 to continue work on it. Note - I had already paid the total up front. When it was finally finished, I am not kidding - 18 months after I paid up front - they sent me an invoice for monthly hosting fees that were around five times what I was already paying. I explained that I never signed up with them for hosting, and that it was too expensive anyway, and I would stay with another host. They immediately shut my website down, yes took it off air. Then they told me that their system is totally propietary and that unless I paid the monthly fees, I would never have my website on line again!!
I paid for one more month to give me time to take legal action. That's when I found out that their Registered Business Address, their Registered Principal Place of Business and the Registered home address (ie as registered with ASIC) were all false addresses. Their advertised street address in West Perth was just a serviced office (ie they are not actually there, they just use the postal address and phone answering service) I have now paid another designed to replace my website which is Wordpress and cheap for hosting. Legal action continues against Webarena, but they have v]clearly done this many times before. Beware - they claim that although you own the text and images that you supply, they own the "Structure" and the "software". That means without them, you have no website even though you paid for it!

Approximate cost: $3000