Weeks have really good display homes and lovely staff to help you through the building process. Their administration experience has been positive and we've been kept well informed.

We signed the initial contract with Weeks in late 2015 and moved into the house in November 2017.
Pros:
Most of the basic inclusions are of a good standard (I would reconsider next time things like the range hood that sounds like a tank rolling through from installation)
The process up to initial signing is good, helpful and expedient.
The steel frame is good (was not given the in-frame insulation option unfortunately)
Cons:
Once deposit is paid things slow down significantly
Although I had several delays triggered by local council (light regional – worst council I have ever dealt with) the length of each delay was 90% attributed to Weeks Groups time to process change or respond (My motto for them was “months not Weeks”). Even when they made a minor mistake on the final plan (which took some time to draw up I small change to please council) it took a month to redo.
Found that what is on the plan is not what is cut out for your block, in a sloped block they will basically cut a hole just big enough to build a house in and only services at the minimum depth. When you cut the rest of the block as per plan, services such as water, phone, electricity and gas are exposed. If you go with them get your own contractor to cut the block and plan it with them ahead.
Site was a mess all through, and care was not taken with materials delivered to sit and sitting on nature strip for weeks before installed.
Had various site managers, final one had slab sanded as he recognised poor standard finish, this was evident on back patio which will have to be tiled.
Communication is extremely poor, unless you call them and follow up they will not contact you. Most contact initiated by Weeks was related to or to ask for money.
Selections is very fragmented, unless you live in the CBD it will mean many trips in to Adelaide to see several different suppliers then a final visit to weeks for final selection.
At hand over, several things that were not done or needed fixing here is a few none were done at the non-existent 3 months maintenance:
- External clean not done due to weather, took 7 months to get it done, first attempt after 6 months was just to take stickers off windows.
- A toilet roll holder that was not attached to a stud was just sat back in place for the inspection, I ended up fixing it myself.
- Poor finish on plaster work, when fixed 6 months later I think more damage was done by the handy man bringing in and taking out his equipment.
- Lumps of excess concrete on back patio
- Range hood was installed defective, but my problem to sort under manufacturer warranty
They under estimated the dirt to be excavated from original plan and forgot to add in the extra from a 0.5 m lower slab. In total the estimated 160 ton ended up being over 600 ton, which was a significant extra expense.
Finish to most things is adequate but nothing special.
Would I build with Weeks Group again, no I really think I would not.
Would I recommend Weeks Group, no. I did early in the process and regret it as he was delayed starting even after everything was approved.
If you do use them, please contact them until it borders on harassment otherwise you will wait for ever, go into deep detail on exactly what needs to be done, employ an expert to oversee the process.

Approximate cost: $235000

A great experience. Expectations have been managed with great communication and good explanations of what to expect as it was our first time building. Kevin has been fantastic. The administration part is done - now on to the build! Here's to hoping that the build goes as smoothly and as well as what the administration process did!

Approximate cost: $210000

Our build is not yet completed however I’m very happy with the level of support and communication with Weeks. From the first communication with our sales consultant all the way through to the final administration process we have been answered very promptly, even late at night / early hours of the morning and all questions have been answered and then some.

Approximate cost: $570000

In regard to the Administration side of our new home build our initial Salesman was fantastic. He was so accommodating to our every request and changes to design. Great communication with us culminating in exactly what we wanted. Our Administration consultant totally followed on with this excellent customer service. His professionalism, efficiency, communication was second to none. The final selection area is well equipped and flows well. Our selections consultant was obviously fairly new and inexperienced which slowed this process up a little but we got there. We are now onto the construction stage and can't wait for our new home to be finished. At this point I can only thoroughly recommend Weeks Building Group due to the great level of customer service we have received so far.

Approximate cost: $260000

We're building our first home with Weeks and our build has just moved from the administration to construction stage. While the admin process took a lot longer than we would have liked, due in large part to issues beyond Weeks control, we couldn't be happier with the support and assistance provided by our administrator Kevin. Kevin kept us well informed at every stage of the administration process, provided honest estimations of timelines, patiently answered our many questions, ensured that our paperwork progressed smoothly, and promptly responded to our emails/phone messages. We can't thank Kevin enough for everything he has done for us throughout the administration process. We're now looking forward to the construction process beginning and finally moving into our new home.

UPDATE: the VIC office has closed down. No surprise why.

PUBLIC SERVICE ANNOUNCEMENT: they lie and have no processes, or checks and balances. We were told that our plans (that we took to them) were feasible for our site taking in to consideration council and building requirements and could be built for under $1m (upper limit). After taking $8000 from us, they did nothing and eventually when we separately engaged a planner to try and move things along - turns out our plans wouldn't get through council. Weeks wanted us to spend more thousands of dollars in order to prepare more plans through another supplier just so they could give us a building estimate. Eventually they admitted they couldn't do the project within the budget. When we requested a refund, it was refused. We're taking them to VCAT now.

Approximate cost: $1000000

We’re currently a month away from the slab being poured and so far Weeks have been very good to us, particularly Clare Shepherd who has been outstanding right through. Clare was particularly proactive during the final stages of the SA Water / Council approval and we are very grateful for her involvement. It must be noted that this was not the case with our previous administrator - who we understand has now left the company. At the time, we received misguided and contradictory informations which delayed the process. Fortunately for us, the issue was promptly addressed by Rick Pisaniello and we are also grateful to him for stepping in at the time.

Daniel Gauci and Sharee Pritchard were also exceptional! Both went consistently out of their way to provide us with well researched and timely advice. For example, Daniel was right about the need for an SA Water approval r.e. the easement and he got back to us very quickly with the right information. As for Sharee, she very wisely advised against our intention to reduce the width of our kitchen bench in order to save room. How right she was!!! Thank you very much to both of you!

The selection process was also excellent and made particularly smooth thanks to Clare and Sharee’s excellent communication … and Sharee’s patience when we decided to abandon the idea of carpet in the bedrooms!

The suppliers were all very helpful and always happy to spend the time it needed for us to get exactly what we wanted.

One thing we would suggest to Weeks is to make sure that prompt communication with their clients remained a priority at all times as there was an instance for us where it took quite some time - and a few extra unnecessary phone calls and emails - to receive written confirmation of an important amendement to the earthwork/backfilling quote.

Sue is our current construction administrator and she has been excellent so far. We’re now looking forward to an equally smooth building process and to moving into our new home at the end of July!

Weeks building group

Started mid november 2015

First home owner/first time building

$209,000 house
$139,000 land
Munno para west

We decided choose weeks building group as we like the steel supaloc frame and they where competitive on pricing.

We started off at the evanstan south display home where we chose one of the displays as our home, George was really helpful with the beginning process and any changes we wanted to make he had no worries in doing so, we only had to flip the house design to suit our block, we changed from double roller doors to one big single and where surprised how cheap it was to make that change.

The initial stages did take a while until we had our first selections but these first few months are standard waiting times for most builders.

Some builders only have one selection process and are very limited on choices but with weeks group we went to each one separately, that did mean it took a bit longer but it was definitely worth it to be able to see all the different choices available.

First we went to Climat for our air-conditioning, they where very helpful and great on pricing.
Next was demore for bath/kitchen appliances and they have a huge variety, we ended upgrading almost every aspect and it didnt cost overly much more to do so.
We then went to beaumont tiles and had another great selection experience there.
Next was our clipsal appointment which was a bit more expensive than we initial accounted for as we had to double the amount of power points and lights, downlights are approx $120 each one so we had to limit ourselves with downlights, we put a power point in the loungeroom to power our electric lounge and for future rear surround sound which is something many people wouldnt think of doing, I would suggest doing all lights around the perimeter of the house and having multiple power points outside, some of the points for rainwater pump could be double and used for other things if its in an ideal location , gas mains point outside is cheap if you ever want to have a bbq with no worry of running out of gas.

Last selection was at weeks group building, Roxanne was our consultant and was nice and helpful, we were running out of time to settle on our land at this point so weeks had done our documents quick and roxanne even went to the trouble of hand delivering them for us to sign, one thing we added on afterwards is extra support trusses on the steel frame for a future verandah and it was very cheap but didn't realize it was an option so i recommend asking about that.

There have been no extra hidden costs!!!! once we had signed the final contract then that was it.

Sue was our weeks group office contact and she has been great with responding quick if we had questions or picked up on a few errors with selections during the build, one thing was a wrong shower head was selected and we didnt pick up on it and same as the panel lift door was never added and we had to change that halfway through, all these little things were handled very well.

Slab was poured in the middle of july,
We then met up with our site superviser who we then asked a few questions about the building process and rough timeline of when each portion would be done by, he was very helpful and didnt mind us ringing occasionally with more questions.

Frame was up 3 weeks after that as weeks let the slab set for a decent amount of time before adding weight/bolting framework down, unlike other builders.

Brickwork was finished by the end of august

House was at lockup at the end of september

We moved in middle of December with only a few things needing repairing or finishing from handover

The maintenance part was very slow and hard to get times for people to come and fix items from our list, ended up taking 6 months to get everything done but the main thing was it all was finished and done to an excellent standard
I Would highly recommend building with weeks
Loop

Have had a great experience with Weeks building group. Very happy with house design and how Weeks were able to accomodate our tight time frame regarding finance approvals. Kevin was great in assisting us with the various steps in getting our build started and always kept us updated on every detail. He even went above and beyond to help with issues that weren't even his responsibility. Glad we chose to build with a company who take pride in their work.