As a female I was impressed with these guys treating me respectfully and without prejudice. They knew exactly what i needed and where to get it and promptly found all parts i needed to fix the door of my old car, making sure i understood what to do and how to do it before i left.Their prices were very reasonable and i didn't feel like i was ripped off as can be the case at some car wreckers. Only downside is they are chainsmokers.