2 reviews about Wye Beach Hotel

verified email - 17 Apr 2015

Camping near by and had dinner here twice. First night was passable but not value for money. Second night was the worst experience we've ever had in a 'restaurant'. Just on two hours waiting for a meal with no apologies or even notification that the kitchen was behind from staff at time of ordering. When food is ready to be delivered to the tables, it is just left on a bench gathering dust not under a heat lamp. Some meals appeared to be there for at least 5-10 minutes as staff were running so behind. Once food did eventually arrive it was obvious that the risotto had been microwaved as it was hot on the outside and cold on the inside (plus it was just generally gross). We should've taken heed from all the other people returning their meals to the kitchen or cancelling their orders. Unfortunately they have a trapped market and can take advantage of the customers.

Approximate cost: $30

verified email - 20 Feb 2012

Absolutely HORRIFIED by the service and the establishments attitude to it's customers. Not at all accomodating and did not care at all. We are very upset by our experience here. 12 of us were repeat customers but will never return.

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