I took a non optus phone into the store for help and they were very obliging getting someone to check it for me. Staff were very courteous and advice was given.
I took a faulty mobile phone that I bought in for a refund after speaking to the sore manager on the phone and getting approval, only to get abused by staff who refused to accept the item and who were awfully rude to myself and my partner
Approximate cost: $200
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