I cannot stress how high I think of this company, each time I've dealt with them they have been super friendly in terms of my issues but also chatting generally about our situation each time. This time was to change our address details and policies with them and not only did I get what I asked for in terms of service, I had a person on the other end of the line who knew the area wed moved to and offered numerous places for us to check out in terms of finding employment, family friendly places to visit and places to visit in the area which wed never heard of previously. We were also up for renewal for one policy in particular and we got a reduced rate as well! Rope marks for an insurance company not being just about insurance!