From the very start everything was first rate. Communication with Shirl and Aaron was friendly, accommodating, punctual and helpful. I had ordered a duct-ed system and decided to change it to a split system for the house - no problem at all and the extra time Aaron took to make sure that it was what I wanted and that everything would work out was fantastic. The install day was fast, efficient and professional. They also cleaned up everything - including vacuuming. They also took away several large boxes that I had to help me out!! Would highly recommend to anyone looking to install air conditioning. 5 Stars for sure!!