Let me start off with saying I have been getting take out here for over 6
years, and over that time I have tried most things on the menu.
During this time I have ordered my fair share of pizzas, 1-3 a month over
the past year, and every so often before that, so I know what to expect
when I order a pizza.
Today I ordered my usual, a large Supreme for $17.50 and got home to enjoy
it, only to find that the outer 2 inches of the pizza had virtually no
topping on it, just cheese. Now like I said, I've been going here for over
6 years and have had my fair share of pizzas, and this has not happened
before. NEVER have I had a pizza from Regal Charcoal Chicken so lacking of
toppings, so I knew something was up. So I called the store and explained
my situation to them, the best excuse that he could come up with (he made
the pizza) was that it was normal having 2 inches of empty pizza all around
the edge, due to the dough shrinking in the oven, and if he was to put
toppings all on the pizza it would burn. Now this might be true, however
not for 2 inches of pizza. Let me remind you, 6+ years, multiple pizzas,
never happened before. This is the last time I will buy food from that
store, the horrible pizza accompanied by the horrible customer service is
not worth my, or your time or effort. If you want a good pizza and good
service, I recommend you avoid Regal Charcoal Chicken at all costs and
elsewhere instead.