We met Waykat Services back in October 2010 when they used our services.

It quickly become apparent that after a short conversation that they were in a position to help streamline our new Franchise Pack and Send Courier and Packaging Business in Eltham, Melbourne Victoria.

On examination of our communications account and looking at out I.T. infrastructure Waykat Services P/L were able to provide us with a much more competitive, more flexible and cheaper but much better business grade internet service with a service lever guarantee ( SLA ) giving us a faster speed, more download and much better customer service than we were receiving in the past with our last carrier they showed us how to really maximize our internet service and work smarter not harder utilising our I.T. infrastructure not just using it.

Waykat Services P/L then turned their eye to our Telephone and Eftpos costs and showed us that by installing Business Grade VoIP ( Voice over Internet Protocol ) we would be able to maximize and get the very best possible value out of our new business grade internet whilst greatly reducing our communications over heads.

We are currently in discussion with Waykat Services P/L to change over our Eftpos system for one that will not only save us money but be faster and more efficient for our Franchise Pack and Send Courier and Packaging Business saving us money and time.

They produced a professional looking quote and gave us a great presentation and explained every thing very clearly and in a language that we were able to understand were able to answer all our questions with out any hesitation.

Waykat Services P/L have also showed us how to spend more after hours with family and be able to work from home or on the road instead of being stuck at the office for all hours some thing that is greatly appreciated whilst also arranging remote access for our bookkeeper some thing is a big time,travel and money saver for our business.

We went on to separately engage the services of Waykat Services P/L to take on a large Telco that had stiffed our Franchise Pack and Send Courier and Packaging Business $700.00 and refused to give back the money we attempted to fight it but had no luck and were fighting an up hill loosing battle.

Once the fight was handed over to Waykat Services P/L they kept us fully in the loop and soon had our $700.00 back in our hands where it belonged. Thank You.

We have recommended Waykat Services P/L to many other clients all of which have been as happy with their services as are we.

They fit in with our time table to suit our business which includes weekends and after hours.

We have had to call on Waykat Services P/L to do an urgent after hours job on our server which if not fixed would have cost us a considerable amount of work, lost information and money they took it at the close of business one night worked on it well into the night that night and had it back to us all fixed and going the next morning some thing we were very appreciate of.

We highly recommend the I.T. services of Waykat Services P/L they are fast, efficient, Courteous, Patient and Polite no job is to big or small and nothing is ever a problem, they are very contactable by phone, email and Skype even after hours, weekends and holidays which is more than we can say for other trades and services.

We love their Philosophy
( There is no such thing as it can't be done it's how can it be achieved

Regards,

Vas Manojlovski & Nick Kokarevski

PACK & SEND Eltham

6/38 Bridge St, Eltham, VIC 3095, Australia
Tel 03 9431 2212
Fax 03 9431 2122
Email [email protected]
Web www.packsend.com.au/eltham

Approximate cost: $3000