Reviews by Witschey

This review is for Apollo Motorhomes, High Wycombe WA

verified email - 26 Jun 2021

- Bed fell twice (with me on top) while sleeping due to bad maintenance of the interior of the vehicle.

- Return staff are looking for dishonest ways to charge you more money upon the return of the vehicle. I was told that the car was in 'unacceptable' condition upon return of the vehicle because of a road splash. In my view such a 'splash' is completely normal for a place like the Northern Territory where almost all look-outs and national parks require driving for a bit on dirt roads (allowed under the terms if its a short distance), and it is unreasonable to consider such a splash as being 'unacceptable'. This was NOT excessive dirt or mud, and having to go clean it (to avoid several hundred dollars of penalty charges) after having spent 6 hours driving and over an hour cleaning the interior was VERY unwelcomed.

Particularly in light of the statement in the contract:

"The RV Exterior does not require cleaning unless it's covered with excessive dirt or mud, making it difficult for our team to see its return condition"

- Pickup staff tries to sell you insurance that costs almost as much as the car rental upon pickup, even after telling them you are not interested

Approximate cost: $600

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