I can't give enough stars!! Super prompt reply to my enquiry; his positive "can do" approach really impressed me and I booked him. He went out of his way to solve my issue, well above and beyond what was expected. The couch took a LOT longer than had been anticipated, but he stuck with the original quote and even came back to spot clean some areas free of charge. He really went well above and beyond what was expected and paid for and I would recommend him to anyone! Superb service and extremely professional.