All up it was a great service from initial phone call right up to the technician arriving. Nick was great at explaining the issue and getting my garage door working again manually. Nick pointed out a crack in the roller bracket and highlighted it was too dangerous to use the Motor and also the door was on its last legs and needs replacing. I kind of expected him to say that as it is a very old rusty roller door . Nick gave me a high level estimate range of what it might cost for a new door and I have asked for an official quote to have it replaced. Look forward to receiving the quote and hopefully getting a new door . I would recommend you guys (especially Nick) to anyone
Great experience, friendly and informative staff