Fantastic service from Paul...this was arranged through my housemate who also got great service and problems fixed. My laptop required an expert to work on it, and that’s exactly what happened. Paul had not encountered the problem in a lappy before, but worked out a way to isolate the problem and restore the computer. Very impressive. And, super cheap, considering the time he put in, to resolve the issue. Highly recommended, and could speak to a dummy about her lappy. Love your work Paul. See you next time