I used to take my cat to this vet and I will never go back. On one occasion, they glanced at his teeth and said they were fine. After we asked them to recheck, they found that he had gingivitis and he had to have three teeth surgically removed because he would have been in a great deal of pain when eating. If we had not asked them to recheck, he would've been in pain for another year until his next check-up.

However, the worst incident which confirmed that we will never go back involved the rudeness and inappropriateness of the head vet nurse there. My cat gets stressed going to the vet since they neutered him (as do most cats), but on this occasion, he was more stressed than usual. They "took him out the back", I could hear growling, and he was brought back inside a net. When the nurse was putting him back in his carrier, she very rudely snapped at me "You have to be confident with your cat, or you're putting us all in danger." She then proceeded to throw him in the carrier and bang his paw with a tissue box until he pulled it inside. He continued growling until the second we got back to the car, at which point I opened the door of his carrier and he crawled out and curled up on my lap. He shook the whole way home and shakes every time we take him to the vet now.

It was horribly inappropriate of her to imply that my cat is a generally aggressive pet and that I "should know how to deal with it" when he NEVER acts that way at home or around me. After talking to a vet nurse friend, she was horrified said that some vet clinics just DO NOT KNOW HOW TO DEAL WITH CATS and have no idea how to reduce stress for them. I will only be taking him to cat-only clinics from now on, because they understand the nuanced behaviour of these animals and show compassion and expertise in dealing with the stress that they feel.

Approximate cost: $200