I have found the staff to be unfriendly and not very helpful. I have worked in a similar 'sister-store' where staff there even talked about the poor service at JB. Dvd's are cheaper at Kmart and Target, way cheaper.

Starfish has quite a good range of reasonably priced jewellery and the staff are usually helpful and friendly except for one employee who proceeded to argue with me when she had sold me the wrong product.