Avoid using this company!Classic bait and switch. Was quoted $220 for 1 bdr 1 bathroom plus balcony $25 ,carpet steam $71 up to 3 rooms over email. Cleaners arrived this morning and it’s $30 for wardrobe mirrors, $90 more for windows,extra grout $90 , carpet $110 $250 basic cleaning. suddently, everything with the extra came up to $644. i told them to get lost from my unit!
then the argued that they need to charge me for cancellation cost $80. i told them i dont see any t& c in the bookings about this. i dont want them to do the cleaning when the email quote vs the on site quote were extremely different. im a small woman& there’s 2 of them in my apartment.i was pressured to pay the $80
If they just told me upfront on all these extra costs then I wouldn’t have booked them . you cant be in this industry by playing your ad as cheap and then rip off ur customer on the job. i am not willing to spend $644 when i was only quoted for $400 max cost for 1 bdr apartment.this company is bad news