We had an emergency situation involving cat urine on our new couches. The Power Steam Cleaning team couldn't have been more accomodating, organising to treat and clean our couches at the end of their already busy day (Thursday before the Australia Day long weekend). They recognised the desperate situation we were in and made sure that we didn't have to wait until after the three day long weekend. We can't recommend Luan and the team highly enough for their professional, courteous and compassionate service and have already used them again for commercial cleaning at our music studio. We won't be using any other company again for both home and business cleaning.