The boys built a deck and pergola for us, twice. (a tree fell on the first one). They do what they say they will do and when they say it will be done. If necessary work in around family life. They are all friendly guys and it is not too much trouble for them to explain what they are doing and what potential options there are if decision is required. They are also happy to pass on experience they have to help make decision making easier. Workmanship is great.