My tenant said the hot water system was leaking. Marcus called and came to inspect it. He said we need a replacement. He gave us a quote for new Rheem 315ltr stainless steel 10 year warranty model. I said when can you install it. He said straight away, I have one in the truck ready to be installed. , Very happy with his service and installation as it was very late on a saturday afternoon. Very happy with Marcus`s hot water service.