My first order was stalled so I rang to investigate - one item was being waited on, but they were happy to cancel that and send the rest on. Fine, I thought, you do get that with online shopping but they were very friendly and prompt about it so fair enough.

A few minutes later they rang up and offered to drop the other items off after work and refund the postage!

I'll be back again and have no hesitation in recommending to others - they have a great range of ethical products but it is their service that really stands out for me.

Thanks Rick.

Approximate cost: $85